This wireless mouse is packed with technology that helps you be more productive. It is equipped with a smooth grip which satisfies the need of the buyer for a perfect PC usage.It features the latest technology you crave with stylish, attractive design. The mouse has no ball or moving parts, for improved durability and reduced sticking.Enjoy 2.4GHz wireless connection sets you free. DPI range up to 1200DPI to quickly respond to your gaming demands for targeting, maneuverability or speed.The mouse is high-definition optical tracking 1200DPI delivers more responsive cursor control and exquisite design makes it the perfect match to your laptop. HP W111 Wireless Optical Mouse is effortlessly modern Egonomically design with life-enhancing advanced features.Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.Manufacturer Warranty and Free Transit Insurance* Thank you for being a Valuable Member of our HP Family. Please perform these steps and Feel free to reply to your public post for any further assistance. If the mouse has an On/Off switch, make sure it is set to On. Check the power and connection status (Bluetooth mouse)Ĭheck a wireless mouse for connection and power issues if it uses Bluetooth to connect to the computer. If the connection fails, try setting up the mouse with a different computer to determine if there is an issue with the port on the main computer. Within 60 seconds, press and hold the Connect button on the device until the light on the receiver stops flashing. Move the receiver to a different port on the computer, and then press and hold the Connect button until the light flashes. Remove the receiver from the port, wait 10 seconds, and then reconnect it into another port on the computer. Reset the USB receiver connection based on if it has a Connect button or not. Objects such as TVs, cordless phones, or speakers can weaken wireless signals. Make sure there are no objects between the mouse and the wireless receiver. Move the mouse closer to the wireless receiver, usually within 30 cm (1 ft). Turn off any other wireless devices that you are not using, including Bluetooth devices. A USB hub might not provide enough power for your device to connect properly. Make sure the receiver is inserted in a USB port on the computer. Or look for a storage container for the receiver inside the mouse. Some HP Touch and All-in-Ones come with the USB receiver preinstalled in the computer. It may be inserted in a USB port on the computer, or in the original packaging. If the mouse uses replaceable batteries, install new ones. If the mouse does not turn on, recharge the battery by connecting the charging cable to a power source, such as a USB charging port on the computer or an external USB power adapter. ![]() If your mouse has an On/Off switch, make sure it is set to On. Tabs prevent the device from receiving power. Look for and remove any packaging tabs from the mouse. Check the power and connection status (mouse with a wireless USB receiver)Ĭheck a wireless mouse for power and connection issues if it uses a USB receiver that plugs into a port or is built into the computer. If a wireless mouse does not respond or work as expected, check the connection, install updates, and confirm settings to resolve the issue. I understand that you are not able to connect your wireless mouse to your mac, I am glad to assist you. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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